Shipping Policy

US
Shipping Cost

Orders below US$50

US$10

Orders over US$50

FREE

Shipping Time

2 – 3 business days
(Domestic shipping)

NON-US

US$35 (FLAT)

3 – 5 business days
(International Air Express

For USA
Shipping Cost

Orders below US$50

US$10

Orders over US$50

FREE

Shipping Time

2 – 3 business days
(Domestic shipping)

For NON-USA

US$35 (FLAT)

3 – 5 business days
(International Air Express

● Door to Door Service by major carriers
● End-to-end visibility through tracking No

Return Policy

VISS guarantees a full refund within 60 days of purchase to offer customers a complete risk-free experience on the condition that the customer sends them to our office located in Seoul, South Korea. This applies to any product purchased through www.vissbeauty.com

Please safely pack everything you received with your order and send it to :
VISS Beauty, Inc.
2F Youngjin B/D, 212 Garogongwon-Ro, Gangseo-Gu,
07762 Seoul, Korea
Phone: +82-70-4353-3443

We cannot offer any refund for a missing package. Using a track-able shipping service is recommended.

Import taxes

For USA

It is directly delivered from USA warehouse and there is no import taxes.

For Out of USA

All international shippings are on a Delivered duty paid basis so you will not have to pay ANY extra fees upon the arrival of your package.

However, local duties and taxes may be applicable in some countries. If you are asked for any custom duties, please pay first and send the receipt to [email protected] and we will make a partial refund from your order.

The charges need to be paid first in order for your package to be released. These charges cannot be determined before reaching your country.

Warranty

A one-year warranty is given to all of our devices but Wrinkle. This means you do not have to pay anything to get your Viss IPL, RF, Hair or Sonic II repaired.

In most cases, users report their product to be defective when it is, in fact, due to incorrect usage.
Please carefully read the manual before use.
Send us a demo video and the serial number before sending a device for repair. This will prevent you from mistaking and sending a fully-functioning device for repair.

Please safely pack everything you received with your order and send it to :
VISS Beauty, Inc.
2F Youngjin B/D, 212 Garogongwon-Ro, Gangseo-Gu,
07762 Seoul, Korea
Phone: +82-70-4353-3443

Using a track-able shipping service is recommended.
You will be reimbursed for the shipping by sending the receipt to [email protected] and we will send the equivalent amount via Paypal.

To get an out-of-warranty device repaired

Send us a demo video and the serial number before sending a device for repair. Not only does this allow you to get an estimated cost and learn a possible cause of the malfunction, this also prevents you from mistaking and sending a fully-functioning device for repair.

Please safely pack the item and send it to :

VISS Beauty, Inc.
2F Youngjin B/D, 212 Garogongwon-Ro, Gangseo-Gu,
07762 Seoul, Korea
Phone: +82-70-4353-3443

Using a track-able shipping service is recommended.