Shipping & Return Policy for US
Orders over USD 50 are eligible for free shipping. Customers who order less than USD 50 will have to pay $35 for shipping.
The old version lamp cartridge and IPL glasses will be shipped from South Korea, and the delivery time may be delayed. The shipment will be sent under DDP and customers should not worry about any import taxes or custom duties.
Items except those two will be shipped from our US warehouses.
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must not be broken. It must also be in the original packaging. Items such as cosmetics, if used, will be deducted from the final refund amount. All freebies and gifts received with the purchase must be returned unused in order to obtain a refund. Once opened, they cannot be refunded and, therefore, you do not have to send them back.
To start a return, please contact us at [email protected] providing all requested info.
Customers will be responsible for shipping costs and taxes. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.